Privacy policy

This is the web site of Longstreth Sporting Goods.

Our postal address is
78 Wells Rd.
Spring City, PA 19475

We can be reached via e-mail at generalinfo@longstreth.com
or you can reach us by telephone at 610-495-7022 or 1-800-545-1329

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, name and address, telephone number, payment information (e.g., credit card number and billing address).

Information We Collect Automatically
When you visit longstreth.com, we and our third-party service providers automatically collect certain information about your device and browsing behavior. This includes:
•    Pages visited, time spent on pages, and navigation paths
•    Search queries entered on our site
•    Products viewed, added to cart, or purchased
•    Device type, browser, operating system, and IP address
•    Session recordings and heatmap interactions (mouse movements, clicks, scrolls)

The information we collect is shared with other reputable organizations to help them contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site .

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number.

 

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address.

You may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, e-mailing us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number.

Persons who supply us with their telephone numbers on-line may receive telephone contact from other reputable companies. You can, however, have your name put on our do-not-share list by , sending us e-mail at the above address, calling us at the above telephone number.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations

With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .

Consumers can access this information by e-mail us at the above address, write to us at the above address.

Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number.

With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server that has an SSL certificate using at least 128-bit encryption. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

With respect to mobile devices and SMS: The Longstreth mobile message service (the "Service") is operated by Longstreth Sporting Goods (“Longstreth”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Longstreth’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Longstreth through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Longstreth. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18446986290 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other Longstreth mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18446986290 or email generalinfo@longstreth.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

Third-Party Tracking & Analytics Tools
We use the following third-party services on our site. Each has its own privacy policy governing how your data is handled:

Microsoft Clarity We use Microsoft Clarity to understand how visitors interact with our website through heatmaps and session recordings. This may include recording mouse movements, clicks, and keystrokes. Microsoft Clarity does not use this data for advertising or share it with third parties. Microsoft Privacy Policy

Klaviyo We use Klaviyo for email and SMS marketing. If you provide your email address or phone number, Klaviyo may track your on-site behavior (page views, cart activity, purchases) to personalize communications. Klaviyo Privacy Policy

Algolia We use Algolia to power our site search. Algolia collects search queries and click behavior to improve search results. Algolia Privacy Policy

Growave We use Growave to power our loyalty program, wishlists, and to collect and display product reviews. Growave tracks loyalty interactions, wishlist activity, and purchase events. Growave may collect your name, email, and purchase information to facilitate review requests. Growave Privacy Policy

Shopify Audiences We participate in Shopify Audiences, which uses hashed purchase data to help us reach new customers through advertising platforms including Meta (Facebook/Instagram) and Google. This data is shared in hashed form and is used solely for audience targeting purposes. Shopify Privacy Policy

Stamped.io We use Stamped to collect and display product reviews. Stamped may collect your name, email, and purchase information to facilitate review requests. Stamped Privacy Policy

Hotjar We use Hotjar to analyze how visitors interact with our website. Hotjar may collect session recordings, heatmaps, and behavioral data including mouse movements, clicks, scrolls, and form interactions. Hotjar may also collect device and browser information and approximate location data derived from your IP address. Hotjar does not sell this data to third parties, but the data is stored on Hotjar's servers and subject to their privacy policy. Hotjar Privacy Policy

Your Privacy Choices

California Residents (CCPA/CPRA) You have the right to know what personal information we collect, request deletion of your data, and opt out of the "sale" or "sharing" of your personal information. The use of Shopify Audiences may constitute "sharing" of personal information under California law. To opt out, contact us or use the "Do Not Sell or Share My Personal Information" link in our site footer.

Global Privacy Control (GPC) We honor the Global Privacy Control signal. If your browser sends a GPC signal, we will treat it as a request to opt out of the sale or sharing of your personal information.

Cookie Preferences You can manage your cookie and tracking preferences at any time by going to Your Privacy Choices in our footer.

Email & SMS You may unsubscribe from marketing emails at any time by clicking "Unsubscribe" in any email, or replying STOP to any SMS message.

Data Retention
Third-party analytics providers retain data according to their own policies. We do not control the retention periods of data held by Microsoft Clarity, Klaviyo, Algolia, Growave, or Stamped.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.